Precision Delivery for Tactical Professionals

At US Sharp Edge, we deliver your tactical gear with the same reliability you expect from premium blades. Our shipping and returns process is designed for efficiency, security, and complete transparency.

Shipping Information

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once your order ships.

Shipping Methods & Timeframes

  • Standard Shipping ($12.95): Via DHL or FedEx – 10-15 business days after shipment
  • Free Shipping: Via EMS for orders over $50 – 15-25 business days after shipment
International Note: We ship worldwide except to certain Asian countries and remote regions. Customers are responsible for any customs fees or import taxes.

Returns & Exchanges

We stand behind every tactical blade and collector’s piece we sell. Our policy is straightforward and professional – just like our products.

Eligibility

You may initiate a return or exchange within 15 days of receiving your order, provided that:

  • The item is in original, unused condition with all packaging
  • All security tags and authenticity certificates remain intact
  • The product wasn’t purchased as part of a clearance sale (marked “Final Sale”)

Non-Returnable Items

For safety and compliance reasons, the following cannot be returned:

  • All Automatic Knives (once the firing mechanism has been activated)
  • Benchmade (Auto) and Boker (Auto) series knives
  • Any blade with modified edges or handles
  • Products requiring age/ID verification at purchase

Step-by-Step Return Process

  1. Initiate Your Request
    Email our Blade Logistics Team at [email protected] with:
    • Subject line: “Return Request – [Your Order #]”
    • Photos of the item showing its condition
    • Reason for return (for quality control purposes)
  2. Receive Authorization
    Within 48 hours (excluding weekends), you’ll receive:
    • A Return Merchandise Authorization (RMA) number
    • Secure shipping instructions
    • Customs documentation if returning internationally
  3. Ship Your Return
    Package the item securely using the original packaging. Include:
    • The RMA number clearly visible on the exterior
    • Completed return form (will be emailed to you)
    • All original accessories and paperwork
Important: We recommend using tracked shipping with insurance. US Sharp Edge is not responsible for lost return shipments.

Refund Process

Once we receive and inspect your return:

  • Refund Method: Original payment method (credit card/PayPal)
  • Processing Time: 3-5 business days after inspection
  • Refund Posting: Allow 5-10 business days depending on your financial institution

Original shipping costs are non-refundable except in cases of our error.

Exchange Process

For exchanges of equal or greater value:

  • Follow the standard return process above
  • Specify your desired replacement item in your initial email
  • We’ll ship the new item once the return is received (additional charges may apply for upgrades)

International Returns

Customers outside the U.S. should note:

  • You’re responsible for return shipping costs and any customs fees
  • Mark the package as “Returned Goods” to avoid additional duties
  • Allow 3-4 weeks for the entire international return process

Contact Our Tactical Support Team

For urgent matters regarding returns of tactical equipment:

Policy Notice: US Sharp Edge reserves the right to refuse returns that don’t meet our policy requirements. All decisions are final.